We are now in 2021. I was very excited to close the books on 2020 because it was the worst year of my life as it was for so many. I was excited for 2021 to hit the ground running and start with a bang and throw myself back into my pet sitting business because business building makes me happy.

When out of nowhere, I received a positive diagnosis for COVID, completely unexpected. A family friend accidentally gave it to my entire family. We’re all fine. I had a horrific headache and exhaustion for two weeks—nothing where I had to be hospitalized or anything.

The reason I’m telling you this is that something unexpected happened to me. And I was once again reminded about the importance of having a powerhouse team to help with your business.

The system runs the business, the person runs the system.

My business could entirely run without me because I had everything from soup to nuts systematized, and then I have a team of amazing people who implement the system. So, therefore, I am not the bottleneck.

So I’m not even just talking about having a pet sitter team as the business owner. It would be best if you had somebody helping you on the administrative side because you might have people who can go out and do the walks but if you were sick like I was, I was pretty much narcoleptic fallen asleep every hour, I needed somebody to be able to manage things on the backend.

For my coaching business and my pet-sitting business, the managers were able to take care of everything. I was able to sleep and heal, and everything ran seamlessly.

Start thinking about the systems in your business.

Every single thing that you do needs to be documented with point by point outlined instructions so that you can easily delegate it to a team member and they can implement the system. I will repeat it.

When you have a business that can run without you, you truly have a business.