Before you build out any part of your hiring system for your pet sitting business, you need to get crystal clear on the type of person you want to attract to your business and the type of person you want to have as a pet sitter.
Grab a pen and a piece of paper and ask yourself this question, “Who do I want to work with?” Then close your eyes and visualize this person.
How old are they? Where do they live? What is their skill level? What’s their practical experience level? What is their education level? Do you want a person that’s going to do this full-time with you, or are you looking for a person who will do this part-time and has another supplemental income?
What are their communication skills? What tools are they going to need? If you don’t live in an urban area, they’re probably going to need a car, a smartphone, and a computer. Will this person submit a background check? Will they submit professional references?
How do they present themselves to you? When you first meet them and they come to the door, how do they present themselves physically? What are their personality traits?
Get clear on the type of person you want, warm, friendly, detail-oriented, organized. So crystal clear in your brain and down onto papers that you know exactly who you’re looking for.
Now, you might say to yourself, “Colleen, I’ve never hired before. I don’t know who I’m looking for.” Well, if you are a pet sitter, I want you to think about all of the things that make you a wonderful pet sitter.
Why do your clients love working with you? If you are brand new and have no idea, even that, you can ask yourself, “Who would I want to come into my home to care for my pets?”
Who would you like to be your pet sitter? If you have hired before, think about your A players. What made them special? What made you love to work with them? Write it down. At Pet Nanny Coach, we call this building out your ideal pet sitter profile, and it is absolutely the first step you can implement to build your dream team. Don’t skip this part, and it’s way too important.