Stop Working In Your Pet Sitting Business!

You will make amazing strides in your pet sitting business when you start working ON your business.

I have some exciting news!!! I have recently taken the next big step in my own pet sitting business…. I have hired a Sitter Manager. Woohoo!

I’m going to rewind a bit to first tell you how I found myself in the position of needing to make this hire for the continued health of my business.

Many moons ago I hired my first “virtual assistant,” whose job title is now, “Client Happiness Manager,” or “CHM” for short.

My CHM is responsible for:

  • Scheduling
  • Answering the phones
  • Client communications
  • Processing new clients
  • Sitter schedules
  • Office administrative support

My responsibilities as the owner were:

  • Marketing
  • Client attraction
  • Client retention
  • Sitter recruiting
  • Sitter screening
  • Sitter processing
  • Sitter management
  • Dealing with B.I.G. issues (Ugh! We hate those, right?)

So, as Pet Nanny has continued to grow by leaps and bounds, my CHM and I found ourselves working around the clock and more importantly, we constantly found ourselves with a shortage of qualified pet sitters. This in turn was stopping the growth of the business. Do you see the vicious cycle here? This is when I knew it was time to bring in additional support.

First, my CHM and I had a sit down and mapped out exactly what we needed the new administrative person to handle. What became crystal clear was that we needed someone who would be responsible for:

  • Sitter recruiting
  • Sitter interviewing
  • Sitter screening
  • Sitter processing
  • Sitter management
  • Vet & pet store relations
  • Back-up to the CHM

In short, someone that would keep our sitter roster, chock-full with awesome Pet Nannies and also serve as the back-up to my CHM on weekends and when she needed some time off. This would then free up my time to beef up the marketing piece and have more time to dedicate to my most favorite peeps… My coaching clients. It would also give my wonderful CHM some breathing room before she went bonkers on me. 😉

So, as you can see, bringing on additional support is going to help me to exponentially grow my pet sitting business.

As pet sitters, most of started our business because we are first, animal lovers. We start by doing the pet sitting ourselves happy as can be because we get to play with pets all day. Then we hit a financial plateau, because there are just so many clients we can squeeze into a single day. Then, in most cases we hit burn out, because running around morning, noon and night, 365 days per year is a recipe for disaster.

The answer to this very common problem is to remove yourself from doing the actual pet sitting. In other words, “stop working in your business and start working on your business.” This is how you will be able to expand your business and make a lot more money in this industry. Another perk… You have your sanity and your free time back. Check… Check!

For those of you who are yelling at your computer right now, “But I started this business, so I can work with animals!!!!!” I get it. It’s a tough decision, but the honest truth is that you will most likely live the scenario I explained above until you make the jump from “Pet Sitter” to “Pet Sitting Business Owner.” I do have some good news for you though. If you insist, you can be the “permanent backup.” Meaning, if a sitter gets sick or has an emergency, you can fill in for them. Then you can get your animal fix. Sound good? 😉

pet sitting business

Your Homework Assignment: Take an assessment of your pet sitting business…

  • Are you doing all of the pet sitting visits, dog walks and house sitting stays on your own? (You shouldn’t be.)
  • Are you dedicating 4 hours per day on marketing your business? (You should be.)
  • Would bringing on additional pet sitters or office support help you to actually grown your business and make more money (I bet you it would.)
  • Is it time to bring on some support, so you can stop working IN your pet sitting business and start working ON GROWING your business? Food for thought.

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5 Reasons Why Your Pet Sitting or Dog Walking Client Prospects Back Out

Sometimes it happens that you have a wonderful conversation with a pet sitting prospect. They are super excited about using your pet sitting or dog walking service and then for what seems like no reason what so ever they back out. You’re left confused thinking, “what happened?”

Any of us who have been in the pet sitting industry knows that this happens often. Sometimes, there is nothing you can do about it, but it’s definitely worth examining.

In my personal experiences it boils down to the following:

#1. Simply put, he or she may not be your ideal dog walking or pet sitting client.

Be honest with yourself, sometimes your gut tells you that this person is going to be difficult, but you ignore your inner voice and decide to sign them up anyhow because you need the money. We’ve all done it and we all have regretted it.

#2. They’re not convinced of the VALUE that you’re dog walking business is offering.

As compared to our competition, my pet sitting service Pet Nanny, offers immense VALUE to our clients. We’ve gone above and beyond to make our service stand out. We truly care about our clients and their pets and will give them nothing but the very best that pet care has to offer. Sometimes a pet sitting prospect may not see the value that you are trying to portray. They think, “pet sitting services are a dime a dozen. It doesn’t matter who I hire, I’ll still get the same result.” In this case you may be speaking too much about processes and not the RESULTS that they receive from using your service… complete and total peace of mind. Attempt to shift some of the things that you are saying in your get acquainted call to focus on the RESULTS that they will receive from using your awesome service.

#3. They’re concerned about the money.

We all know that there are a million pet sitting businesses out there and we also know that there are many that greatly undercut the prices of the more professional services to try and gain clients. Again, the money issue is usually based on the fact that your pet sitting prospect does not see the VALUE in what you are offering. Examine how you are presenting this to your prospects. Just remember, there are some people out there that are bargain shoppers no matter what and guess what… they are NOT your ideal client. There are also some people that may not be able to afford your service. Pet ownership is can be a hefty expense and if they can’t afford your top-notch service than wish them the best of luck and perhaps refer a less expensive service to them.

#4. People want it to be easy.

Make it as easy as you possibly can for pet sitting or dog walking clients to sign-up and use your services. If there is too much hoopla involved, they may move on due to frustration. So, examine your processes and streamline as much as you possibly can to make it as simple and easy as possible.

#5. He or she is the last minute customer that suddenly realizes they have weekend plans but nobody to watch their pets.

I have devoted an entire blog article to this issue. These people call every service in town trying to find someone to help. You then jump through hoops to help them out. Then, when you call them back they say, “awww… thanks, but my Mom is going to watch them.” DO NOT waste your time with these people. I don’t take any reservations for new clients unless I have 3 solid days to process them. 9 times out of 10 these last minute callers will not be your “ideal client” and if they do end up using you that weekend, you most likely will not hear from them again. Trust me on this one. I’ve made this mistake countless times.

pet sitting prospect

Your Homework Assignment: Spend some time and examine feedback from clients that have backed out. Make a list. What are they saying? Is there anything that can be changed?

If it’s a value issue than it’s time to change the way you are speaking to prospects and perhaps changes need to be made in your marketing materials to convey the VALUE you offer and the RESULTS that your clients receive.

Howdy, Pet Lover! Are you struggling with attracting new clients to your pet sitting business? Would you like to have a consistent pipeline of new clients coming to your business? Well, wait no longer, my friend. Grab my FREE report, 125 Ways To Get More Pet Sitting Clients. This resource is 100% FREE and is my gift to you. Enjoy!
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Crush Them With Social Proof!

Are you looking to get more pet sitting clients? Of course you are! One best way to bring in new clients is to provide them with social proof. What do I mean by social proof? I’m talking about reviews and testimonials from happy clients that have used your pet sitting service.

Testimonials are a Powerful Client Attraction Tool Click To Tweet

Testimonials from happy clients will put your prospects more at ease about working with you. Let’s face it, hiring a pet sitting service to come into your home while you’re not there to care for your most prized possessions can be a scary thing for people. You will ease their worries by showing them the amazing results that other clients of yours have received. The testimonials will prove that your company is trustworthy.

You should have an entire page on your website solely dedicated to reviews, which should be updated often. The more reviews the better! You can never have too many. Take a look at Pet Nanny’s Reviews’ page.

If you don’t have testimonials yet, go and get them! Remember when I talked about shifting your mindset from… “I don’t have that, so I’m not going to do that.” To… “I don’t have that, I better go and get that!” That is the mindset of a successful entrepreneur. This is your perfect opportunity to put this into practice. Go ask your clients for testimonials!

pet sitting clients

Your Homework Assignment: Create your plan of attack for collecting testimonials to get more pet sitting clients.

  1. Make a list of the clients you love the most and who you know have received fantastic results from working with your pet sitting service.
  2. Type a personal letter to each of them telling them how much you enjoy having them as a client and that you’re looking to fill your client roster with clients just like them. Then ask them if they would be so kind as to share their positive experience with your company in the form of a testimonial?
  3. Request that they include a photo of their pet.
  4. Post it on your website, on your social media channels and anywhere else you can think of.
  5. Thank your clients for writing the testimonial. Send them a greeting card with something like a Starbucks gift card or a free visit. You must never forget to personally thank your awesome pet sitting or dog walking clients! This will breed loyalty.

Howdy, Pet Lover! Are you struggling with attracting new clients to your pet sitting business? Would you like to have a consistent pipeline of new clients coming to your business? Well, wait no longer, my friend. Grab my FREE report, 125 Ways To Get More Pet Sitting Clients. This resource is 100% FREE and is my gift to you. Enjoy!
  •  

YES! Send Me The Complete Checklist of 125 ways to get more PET SITTING CLIENTS!

 

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The 3 Biggest Pet Sitting Hiring Mistakes

Hiring new pet sitters to take care of the clients you worked so hard to gain can be a scary proposition. Here are 3 Pet Sitting Hiring Mistakes to avoid.

Pet Sitting Hiring Mistake #1

Hiring in a reactive way

What this means is that you start looking to hire a new pet sitter when you absolutely need someone. I know you’re probably thinking, “well, of course that’s the way I hire, dummy!” I get that would be the logical way, but it’s not a good strategy and I’ll tell you why… If you start the search for hiring a new pet sitter when you are in desperate need of someone; for example, your plate is entirely too full, or a sitter quits without notice, or you need to fire someone and you need to fill their slot asap. You then post your ads, start interviewing and hope and pray that you find a good person. This is being reactive to your current situation and you will make poor choices with whom you ask to join your team because you are in dire need to fill the position. This is not a smart, proactive way to fill your sitter roster with qualified individuals.

My suggestion would be to bring on back-up sitters for your current sitters, who would have the ability to move into the primary sitters slots if the need arises. These sitters will also be the people who absorb the new business that is coming in.

Pet Sitting Hiring Mistake #2

Not managing the expectations of your new sitters.

Managing expectations is the single most important concept to understand and implement when you start to expand your team. Good people who have the availability and positive traits to become a pet sitter are certainly hard to come by. This is why I have made interviewing a regular part of my work week. Pet Sitting is just not going to be a good fit for everyone and you need to clearly spell out the job description right from the get go. Don’t bring people on under false expectations. Be clear and concise with exactly how it will work and what you need from them and what they need to do to be successful in the position.

So, for Pet Nanny this means explaining to your sitter prospects that they shouldn’t expect a full roster of visits or walks for the first couple of months after they join the team. It takes time to build their client base, but if they’re available and if we receive rave reviews from their clients, we will continue to send them assignments and build their book of business.

Pet Sitting Hiring Mistake #3

Hiring individuals who are using your business as a pit stop.

As the interviewer, it’s your job to figure out what it is that the sitter prospect wants to get out of the position. Are they looking for some extra cash to pay for a shore house? If the answer is yes, then why would you hire a person who will be heading out of town during the busy summer months?

Was the person recently laid off from their full-time job? Are they looking to fill their time while they search for their new full-time job? If so, then they are using your company as a pit stop until a better opportunity comes along. I may use this person for back-up pet sitting or house sitting assignments, but I would never give them regular midday clients because what happens when they get a new job and they give you 1 weeks’ notice? You’re going to need to hire in a reactive way, which is NEVER a good thing as explained above. You’ll most likely end up hiring someone that, again, is not a good fit and is using your company as a pit stop. Are you seeing the vicious cycle?

Then there’s the person who says that they’re not looking for other employment, but they live alone and have no other means of income. This always sets off sirens in my head. How are they going to afford to pay their bills if this is their full-time gig? Hello?! They’re not! They’re just telling you what you want to hear. I know it sounds enticing… a person with complete open availability to take on as many assignments as needed. JACKPOT! Here’s your wake-up call. If it sounds too good to be true, it most likely is. In 100% of these hires that I’ve done, about 1 to 2 months down the road I receive the email (they never call to tell me,) that they’re not making enough money and they’ve found something more financially stable. At this point I usually smack myself on the head and say, “of course they did, dum dum!” Then it’s time to do damage control with their customers and to hire again in a reactive way. Ugh!

Trust me, I’ve made all the pet sitting hiring mistakes you can possibly make, but most of the troubles have stemmed from the 3 mistakes listed above. This is what causes the massive amount of turnover, which I hear so many of you complain about. You need to think ahead and make smart, strategic, decisions about who you’re going to hire.

pet sitting hiring mistakes

Your Homework Assignment: Create your avatar. Think of the best sitter you’ve ever had and then jot down all the things that made them great. Next, add any other traits that you would love to have in a team member to the list. Booya! You’ve just created your Ideal Sitter Profile. Be sure to review it every time before you start your interviews to remind yourself of who exactly it is you’re looking for, and to avoid the 3 biggest pet sitting hiring mistakes.

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Pet Sitting Hiring Tips

Last week I wrote about the 3 Biggest Pet Sitting Hiring Mistakes. This week I’m going to give you a couple more helpful pet sitting hiring tips.

Pet Sitting Hiring Tip #1. Listen to your gut!

There have been times when I’ve met a pet sitting prospect and they’ve done all the right things. They’ve presented themselves well, answered my questions clearly and with enthusiasm. They also have the availability I’m looking for, but for some reason, which I can’t explain, something is off. It’s that thing we call our “gut feeling.” My advice to you is to listen to your gut. In my experience, it very rarely steers me the wrong way. When you get that feeling it’s usually due to the energy the person may be exuding and your subconscious is picking up on it. That feeling is there to tip you off. Trust yourself and listen to it! It can save you a lot of trouble in the long run.

I realize that this is much easier said than done, but it’s a skill you need to practice if you want to substantially grow your pet sitting business. Here is a good article on how to follow your intuition.

Pet Sitting Hiring Tip #2. Create a test or assessment to evaluate new sitters.

When I hire a new pet sitter to join the Pet Nanny Team, I email them a Sitter Welcome Packet. I explain to the new sitter that all of the items in the packet must be completed before we can start giving them assignments. How the sitter completes the packet is a tell-all, if they are actually going to work out. Those individuals who hop quickly to completing the packet in an orderly fashion without many questions or issues usually end up being my best sitters. Why?

  1. They have made getting started with Pet Nanny a priority.
  2. They have displayed their sense of urgency.
  3. They can follow directions.
  4. They can communicate effectively.

Those who sit on the packet for a week or more before starting the tasks, 9 times out of 10 do not work out well. I have now made it our policy that if a new sitter lets more than 7 days pass without submitting the completed takes, the offer to join our team is rescinded. I already know that if it takes them this long to complete a basic task, that they lack any sense of urgency and don’t consider Pet Nanny to be a priority. In the pet sitting industry, you need to have the ability to communicate effectively by returning phone calls, emails and texts promptly. In this case they have failed my test.

If the prospect clearly communicates with you that she is going out of town or has something else going on at that exact moment, I absolutely take that into consideration because they COMMUNICATED clearly with me. It’s all about the ability to communicate effectively!

pet sitting hiring tips

Your Homework Assignment:

  1. Start listening to your gut! Follow these pet sitting hiring tips.
  2. Create a test for your own new hires. Think about how you can evaluate a new hire before actually sending them out into the field.

Hiring is one of the scariest things for us pet sitting business owners to conquer. You may be asking yourself, “Will they do as good of a job as I do? Can I trust them? How do I pay them? Will my clients like them?” I get it! It’s a tough transition.

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How To Track Your Pet Sitting Business Growth

“If you want to make more in your pet sitting business it is crucial that you track and record your income.” 

This was a concept I learned a few years back and I have found it to most certainly be true. In my experience what you track closely and consistently will continuously grow month to month in your pet sitting business. This is such a simple concept, but I promise you, if you implement this tip, I bet you will see the same result.

What you track closely and consistently will continuously grow month to month. Click To Tweet

There are things that you should be tracking each and every month in your pet sitting business, in order to bring more to you. If you’re unsure of what exactly you should be tracking, my advice to you is track everything you want to see GROW, starting with your income.

As the owner of your business it is important that at the end of each and every month you track and record certain numbers and stats and compare them to your past months and past years numbers.

This will give you an unbelievable sense of accomplishment. Sometimes, I’m astounded at the massive growth we experience in a certain month and it feels good to give my team and myself a well-deserved pat on the back.

Other times, I may notice a slump in sales in a certain area of my business, but this gives me notice to ramp up my marketing in that area.

Ok, so what is it you should be tracking each month? Here are 3 basic areas you can start tracking immediately to get the ball rolling.

#1. Total New Clients

Then break that number into categories.

  • New Mid Day Clients
  • New Pet Sitting Clients
  • New House Sitting Clients

#2. Total Monthly Revenue

Then break that number into categories.

  • Mid Day Walking Revenue
  • Pet Sitting Revenue
  • House Sitting Revenue

#3. Total Web Form Submissions

These are the forms that you should have on your website, that gives your visitors/prospects an easy way to contact you and take the next step.

  • Become a Client Submissions
  • Request a Quote Submissions
  • Lead Magnet/Opt-in Offer Submissions

How to Track Your Pet Sitting Business Growth

Here’s an image of my basic spreadsheet, which helps me track my pet sitting business growth.

pet sitting business

Your Homework Assignment: Create an Excel, Numbers or Google Worksheet, broken down into the categories I have listed for you and track these numbers every single month. If you don’t have web forms on your web site, get web forms on your web site. Finally, celebrate your growth!

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Hire Slowly and Fire Quickly

How to Run a Pet Sitting Business – Valuable Advice

Hire slowly and fire quickly. This is the advice that was given to me by my mentor many years ago. It is a line that is always in the back of my mind whenever I coach on how to run a pet sitting business. It is advice that has kept me safe for many years, but recently I went against my better judgement and did the exact opposite.

A Story To Illustrate This Point

Rewind to about a year ago. I unexpectedly lost a longtime sitter with a full midday roster, which translates to VERY important clients that would soon be without a dog walker. I of course went into a total panic mode. I posted my job ad and started interviewing almost immediately, but the pickings were slim. I made the decision to hire someone I knew in my gut was NOT a good fit for Pet Nanny, but I had no choice (I thought.)

So, this pet sitter started with little to no issues, but as time progressed I started to receive some negative feedback. I knew I should let her go, but against my better judgement, I took the advice of someone who felt that it would cause way more of a ruckus to let her go than to keep her on. Again, I went against my gut and kept her on. STUPID!!!

Now, fast forward to about one year after she was hired. Our Client Happiness Manager set-up a shadow walk between this pet sitter and a new pet sitter. The new pet sitter reported back to Pet Nanny Headquarters that this veteran sitter had A LOT to say… A lot of negative things. She said that she takes clients’ reservations all of the time and that Pet Nanny has no idea. She also said that she brings her boyfriend with her whenever she wants and that you don’t actually have to stay for the entire time on visits. All three of these points completely go against Pet Nanny Standards and the Code of Ethics that each sitter signs when they join our team. This is not how to run a pet sitting business.

When this information was relayed to me, it felt as though someone had punched me in the stomach. I thought to myself, how many other pet sitters has she tainted with her selfish and self-serving views? How many clients had she tainted with her inability to keep her thoughts to herself and simply provide the top quality pet care that Pet Nanny promises? Ugh! I didn’t even want to think about it.

how to run a pet sitting business

Next, my manager and I jumped into fix-it mode. We knew we had to immediately stop this pet sitter from ever visiting another Pet Nanny client’s home. My manager called her and told her to meet her at a local establishment where she requested all of the keys to be returned to her. She then explained to this sitter the standards of Pet Nanny which she was clearly not living up to, as well as the provisions of her agreement with us, which she was clearly violating. The sitter swore up and down that she did none of these things. My manager wished her the best and they went their separate ways. Oh, and I forgot to mention that we removed her from our website and revoked her access to the Pet Nanny database before this meeting took place, just in case this sitter wanted to access her client list and wreak more havoc.

The Moral of The Story

The moral of the story is hire slowly and fire quickly. If you always try to hire proactively (as I talk about here in this blog post,) you won’t ever have to ignore this advice. And…. Always listen to your gut, because it’s always right!

Your Homework Assignment: Take an assessment of your staff. Is there anyone that you should cut loose? If so, do it!

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How to be More Productive in Your Pet Sitting Business

It’s time to get focused on our pet sitting business growth plan. The plan starts by identifying and eliminating our productivity time sucks so that we can accomplish great things in our businesses. Below are my 7 tips on how to be more productive.

#1. Take a Pause Between Tasks

There are some days when I wake up and realize that I have a never-ending list of tasks to complete. I frantically write them all down in my notebook and then jump on trying to get them all completed. This is NOT an efficient way to manage your time or your tasks.

Solution on How to Be More Productive:

  1. Prioritize what is immediately necessary.
  2. Take a quick pause between tasks and ask yourself, “does this really matter,” or “is this moving me closer toward my pet sitting business goals.”
    • If the answer is no, then move onto the next immediately important task.
    • You can go back to the previous tasks when your more important tasks have been completed.

Tip: Trust me on this one. I can’t tell you how many times I have tried barreling through my tasks just to realize that my day was gone, and I had gotten nothing of actual importance completed. Prioritization is key!

#2. Steer Clear of the “Perfectionism Predator”

According to communication expert Anett Grant: “Perfectionism is the predator of productivity.” This is another point that I have great familiarity with. I suffer from something called “perfectionism paralysis.” This characteristic can be defined as aspiring towards impossibly high goals. The thought of or the inability to reach certain perfection sets me on a procrastination and paralysis cycle where I look for any reason to not release a product or program for fear of criticism that the project is not perfect. Does this sound familiar to anyone? I catch myself doing this quite often. I really need to keep myself in check with it.

Solution on How to Be More Productive:

Here is some advice for you that my mentor once told me, “good is good enough. Get it out there! You can always go back and make changes after it is released.”

pet sitting business

TIP: Read Getting Things Done by David Allen

#3. Beware of the Social Media Time Suck

The problem with social media is that you can log in to send out some work tweets or business Facebook posts, but then you check your news feed and then next thing you know two hours has passed, and you have gotten nothing of substance done.

Solution on How to Be More Productive:

  1. Set specific time blocks per day for using social media for business.
  2. Save your personal social media time for after business hours.

You can also use it as a distraction. Every time you receive a notification that a picture was posted of you, or that you were tagged in a post, your immediate reaction is to go check it out. Am I right? These distractions are eating up valuable time in your day and keeping you from accomplishing your pet sitting business goals.

Solution on How to Be More Productive:

  1. Turn off all notifications from your social media outlets.
  2. Set specific times to check for updates.

#4. Meditate for Massive Growth in Your Pet Sitting Business

Don’t run for the hills just yet. Meditation can be off-putting to some people. I’m not sure why, but it most definitely scares some. Don’t be afraid!

Meditation has been proven to reduce stress, improve focus and concentration, increase emotional intelligence, improve creativity and your overall health. These are all pretty awesome things, so why not give it a shot?

Solution on How to Be More Productive:

Download the HeadSpace App. This free app will get you started on a simple and easy meditation practice, and all it takes is 10 minutes per day. That’s it! I challenge you to give it a try.

#5. Stop Multitasking

Multitasking is trying to do more than one thing at a time and can be one of the worst productivity killers. In the age of smartphones, tablets, smartwatches, email, facetime and social media, it is so easy to multitask without even realizing it. And here’s a newsflash, our brains are not wired to work that way. Researchers found that when we attempt to multitask, the brain “bottlenecks” the information and quickly moves its attention from one thing to the next, instead of addressing the items simultaneously. Rather than becoming more productive when faced with multiple tasks to accomplish at once, this suggests we only become more frazzled—and thus less able to handle the challenges of a high workload.

Citation: www.ncbi.nlm.nih.gov/pubmed/24516634

Solution on How to Be More Productive:

  • Find a distraction-free place to work. I suggest the library.
  • Block out distractions by shutting off all of your devices.
  • Set a timer and work in two-hour time blocks without distraction.

Tips: Just in case you don’t trust yourself to block out all of the distractions on your own some apps can help you out. Check out:

  1. Dark Room, a full screen, distraction free, writing environment. Dark Room is just about you and your text.
  2. Anti-Social is an app that makes it easy for you to target and block any distracting website so you can be more productive.
  3. Rescue Time is an Internet tool that tracks what users do all day so they can learn where they’re wasting time, get better at self-management, and make changes that amp up productivity.

#6. Get a Grip on Email

How often do you feel swamped by email? My guess is pretty often. Pet sitters receive email all hours of the days and night with requests and changes from current clients, new client inquiries and emails from their staff. It is endless! I honestly feel like I can write an entire mini-course on this subject, but for today, I’m going to give you some quick tips.

Solution on How to Be More Productive:

  1. Do not check email continuously throughout the day. Set specific times for when you will check and answer emails.
  2. Set boundaries and expectations with your clients by setting an autoresponder that clearly states your office hours and when they can expect to hear back from you.
  3. Create templates of often used replies so that you can quickly cut and paste.
  4. Unsubscribe from any emails that are polluting your inbox. (I hope they’re not mine, but if so, I get it. ;))

Tip: You can always create a Feedly account and subscribe to the RSS feeds from the writers who content you want to read. This way you’ll still receive the updates, but they’ll be neatly organized.

#7. Set Aside Time for Yourself

Taking time off is one of the most difficult things for a pet sitter to do. For whatever reason, you are expected to be on call 24 hours per day, 365 days per year. An expectation that I will never quite understand. This is not a healthy lifestyle and is most certainly a recipe to spoil your productivity. You need time off to clear your mind and recharge your engines.

Solution on How to Be More Productive:

  1. Schedule your time off at the beginning of the year and alert your client list, so that they can plan their trips accordingly.
  2. I would also suggest hiring another pet sitter to cover your visits or contacting another local pet sitting business owner to cover your workload during your time off.

Bonus: My #1 Pet Sitting Business Success Secret

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