Discover the Power of Implementing Efficient Systems in Your Pet Sitting Business”!
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Are you a pet sitting business owner looking to take your business to new heights? Do you want to learn how to streamline your operations, increase your revenue, and have more freedom? Then this event is for you! 💪💼
We will dive deep into the importance of implementing efficient systems in your pet sitting business. From scheduling and client management to team coordination and service quality, we will cover it all. Our expert speaker, Colleen Sedgwick will share their valuable insights, strategies, and tips to help you master systems for scalable success. 📚✨
Don’t miss out on this opportunity to transform your pet sitting business and achieve the freedom and success you deserve! 🎉🚀
Spread the word and invite your fellow pet sitting business owners who could benefit from this valuable knowledge. 💌👥
Hey there, Newbie Pet Sitter! Are you feeling stuck or overwhelmed with starting your pet sitting business? Fret no longer, my friend. I’ve got ya covered!
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Are you a passionate pet sitting business owner, tirelessly dedicated to providing exceptional care for our furry friends? Do you find yourself constantly battling exhaustion, struggling to find that elusive work-life balance? We understand your journey, and we’re here to help you unleash the perfect harmony between your business and personal life.
We will delve into the secrets of overcoming exhaustion and achieving a fulfilling work-life balance as a pet sitting business owner. I will share invaluable insights, practical tips, and proven strategies to help you navigate the challenges and find your equilibrium.
Hey there, Newbie Pet Sitter! Are you feeling stuck or overwhelmed with starting your pet sitting business? Fret no longer, my friend. I’ve got ya covered!
Enter Your Info Below to Download Maximizing Revenue Potential for Your Pet Sitting Business
🔥 Are you eager to attract more clients and skyrocket your earnings as a pet sitter? Then this event is purr-fect for you! 🐾💰
Join us as we spill the beans on strategic sales funnel secrets that will revolutionize your pet sitting game.
🚀💼 We’ll dive deep into proven techniques and share expert tips to help you reach new heights of success in the pet care industry. 📈💸
In this fun and interactive session, we’ll explore how to create irresistible offers that will have pet owners flocking to your services like cats to a laser pointer!
🐾😻 We will reveal the secret sauce behind crafting high-converting sales funnels tailored specifically for pet sitters. 🙌🔑
Don’t let this opportunity pass you by! Mark your calendars, set your reminders, and get ready to take your pet-sitting business to new heights of success. 📅🕒
#PetSittersRock
Hey there, Newbie Pet Sitter! Are you feeling stuck or overwhelmed with starting your pet sitting business? Fret no longer, my friend. I’ve got ya covered!
Enter Your Info Below to Download Strategic Sales Funnel Secrets for Pet Sitters – Get More Clients, Earn More Money!
📣 Calling all pet business owners and enthusiasts! 🐶🐱 Are you looking to attract, assess, and onboard talented professionals to take your pet sitting business to new heights? 🌟
🐾 Join us for an exciting presentation on building a high-performance team for your pet sitting business! 🚀
🔑 Unlock the secrets to building a dream team that delivers exceptional service and keeps tails wagging with our FREE presentation! 🎉
📝 In this action-packed session, we’ll cover essential topics such as:
✅ Attraction: Enhancing your employer brand and utilizing job boards and social media platforms.
✅ Assessment: Conducting thorough interviews, reference checks, and assessing skills and cultural fit.
✅ Onboarding: Setting clear expectations, providing training, and valuable resources.
✅ Hiring, Training, and Retaining: Crafting job descriptions, recognizing top performers, and fostering a positive work environment.
🐾 Whether you’re just starting out or looking to level up your pet sitting business, this event is a must-attend! Reserve your spot now, and let’s build a team that will make tails wag and clients rave! 🐕👏
Hey there, Newbie Pet Sitter! Are you feeling stuck or overwhelmed with starting your pet sitting business? Fret no longer, my friend. I’ve got ya covered!
Enter Your Info Below to Download Building a High-Performing Team for Your Pet Sitting Business
Today’s question comes from Gloria, who’s having challenges with streamlining and deficiency in her very small business. Gloria is a sole proprietor.
What I would love to say to Gloria is that I love that you’re asking questions about this. It doesn’t matter how small your business is. Many of you out there don’t want to grow a team and don’t want to have a large business like mine, and that’s fine, but it doesn’t mean that your business can’t be streamlined for efficiency. And how do you start doing this?
Take the processes out of your head and create a standard operating procedure document.
Most petprepreneurs walk around with their businesses in their head, meaning they are the systems in their business. But when you start taking them out of your head and documenting them into a well-organized checklist, you’re now creating systems and processes in your business, replicable and repeatable processes in your business, creating a streamlined company that becomes more efficient.
Create a manual or an online business hub.
That is my advice for you today. Start taking the processes you carry around in your head, documenting them, and organizing them somehow. You could create a manual or an online business hub, which is what we do with my Multiply Mastermind students. We organize everything in Google Drive, all by SOPs, where everything is easy to find and delegate if you choose to do so in the future.
So the system runs the business. The person runs the system. You don’t want to be the system in your business. You want to run the systems that you have documented in your business. And that’s going to create a streamlined pet sitting company.
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The most common question is from many, many of you who are wondering how they can make consistent sales with their pet sitting or dog walking business.
Always Be Marketing.
My answer is always to be marketing so you always have clients. ABM. What does this mean? This means that you need to market your business to attract ideal clients to your company consistently. Most pet sitters I speak to aren’t marketing at all, and if they are marketing, they’ll do some things here or there.
They may lose a bunch of customers and then run out and do some drive-by marketing where they’re going to run out and do some stuff. And then the marketing stops.
Create a marketing plan, then add it to your marketing calendar.
As the business owner, petpreneur, visionary, and CEO of your company, it’s your responsibility to create a marketing plan and then add it to your marketing calendar. You are implementing a marketing strategy every Monday through Friday for your business.
We call this the Marketing Power wheel in my Multiply Mastermind program and my Launch and Grow program. I have all my students print it off and tape it up where they can see it. These are the marketing activities that they are told to do on a regular and consistent basis.
If they do that, they will regularly and consistently attract clients to their business.
Always be marketing, so you always have clients. It is a weekly task in your business. It’s not something you do here or there. Now, if you are stuck trading hours for dollars working in your business, you still need to build your team, and you don’t have any clients, or you don’t have any time to attract new clients, that’s an issue in itself.
That means you’re now the bottleneck in the business, and major business activities that need to be happening aren’t happening, and then your business is suffering, and it doesn’t grow.
Step into the petpreneurial role.
Understand that your job is to market on a consistent basis. Always be marketing, so you always have clients. It’s as simple as that.
Hey there, Newbie Pet Sitter! Are you feeling stuck or overwhelmed with starting your pet sitting business? Fret no longer, my friend. I’ve got ya covered!
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Over the past few months, we’ve had two scary occurrences happen to Pet Nanny Coach community members. The first incident was with one of our coaches, our head coach, Jessica. She had to fill in to do a visit. Her sitter became ill, so she went to walk an Akita. It was a brand new client, and the Akita ended up attacking her.
Thankfully, she knew exactly what to do and was able to get out of the house, but not without injury. She had to get taken away in an ambulance. She had to have surgery. She has nerve damage. She’s had to go through litigation, and it has been a really eye-opening and scary experience for her, but also eye-opening for the rest of us.
I’ve had my business for 22 years, and nothing of the sort has ever happened. Knock on wood, but it really had us thinking about what we have in place to protect ourselves, our team, and our businesses from this.
The second occurrence is that one of my students has a big business in Georgia. One of her sitters slipped in the client’s garage and shattered her kneecap into three parts. Super, super major injury, which has caused all types of problems with the sitter and her worker’s comp insurance, is a total nightmare.
So we decided to come together in the Multiply Mastermind, sit down, and have a round table discussion. We created a list of what we can do and what we can put in place so that we can protect ourselves, our businesses, and our team from anything like this happening to anybody else.
Know your laws
Preparing as a business owner, you need to know the laws in your state regarding dog bites. You need to know your county laws regarding dog bites, you need to know all the city ordinances in the towns that you service, you need to know the different bite levels, you need to know all the other laws in your state regarding pets, and you need to know what workers’ comp will require from you and the employee in the case of an incident like this.
Create a Risk Management System in Your Pet Sitting Business
So I have an online business hub where I have my business completely organized. This is what I teach my students in my mastermind, and one of the things is having a sitter incident report folder. So if anything happens like this, we will document, document, document.
I want the sitter to video anything that happens. I want them to take pictures. I will put all of that into the file along with any doctor’s reports, anything the client had to say when we interviewed them, and such. If you are organized right from the get-go and have all of this information documented, you will be ahead of the game.
You need to be your staff member’s biggest advocate if a situation like this ever arises.
Dig down with your client and make sure the pet is not aggressive.
When you go out, have meet-and-greets, and have registration meetings, it’s so important that you try to dig down with your client and make sure that this pet or dog is not aggressive.
So ask, “Has your pet ever bitten anybody? Has your pet ever bitten or gotten into a scuffle with another dog or animal? Has your dog or cat ever shown aggression towards anybody or any animal?”
Ask about resource guarding, but in a way, a client will understand. That’s a term we use in the industry, but explaining, “Is there anything that triggers your dog: food, treats, if the toy gets taken away?” Anything that you can drill down to find out if this dog has aggressive behavior.
Another good question, “Is your dog a talker or a growler?” because there is a difference, and here’s the deal. So at Pet Nanny, Pet Sitters of The Main Line, we don’t take any pets with aggression issues. In my opinion, countless animals need our care and will not cause any issues with my sitter, sitters, or my business.
So I want to drill down, ask these questions, and if we even have a whiff that this dog has any aggression, we’re not taking them on as a client. To me, the liability is not worth it. My sitter’s safety is more important to me than the revenue that would be generated from that client.
Put together a risk management training for your sitters.
In your training for your employees, I highly suggest that you put together a risk management training where you will go through all of this, and explain to them about liability, and explain to them what we’re looking for in terms of liability. It’s not just an aggressive animal. It could be a messy garage, which was the case with my other student’s sitter, who fell and smashed her kneecap.
There wasn’t a clear path to get to the house through the garage, and the sitter got hurt. That is an issue, and that is what your sitter needs to be looking out for, not having lights on the outside and not having walkways cleared for you to get into the house. All these things you need to have in your risk management system when onboarding your new employee so that they are trained and well-versed in risk management. So when they meet with your clients, they know what to ask. They know what to look for.
Hey there, Newbie Pet Sitter! Are you feeling stuck or overwhelmed with starting your pet sitting business? Fret no longer, my friend. I’ve got ya covered!
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After you have had your interviews and narrowed down your pool to a few candidates, I suggest having your managers take a Strengths Finders Test. At this time of this recording, it’s about $50 a pop, but it is well worth it.
What you are looking for with this test is somebody that isn’t exactly like you but somebody that compliments you because you guys will be working together, so you don’t want to have someone with all the same strengths as you do. You want them to fill the holes of things that you’re not good at.
I remember I hated being the bad cop with my clients and my team of Pet Sitters. I found somebody that isn’t afraid of confrontation and of just following through with our company policies on both sides of the coin, and that just took a huge level of stress off of my shoulders. She can handle it better than I can and how my personality works. So hopefully, that makes sense.
Don’t turn people away until somebody accepts the offer.
I was coaching one of my private students this week. She had narrowed her candidates down to two and needed help deciding who she wanted. We went through the strengths finder and said, “Okay, this person A, over person B.”
So my student went and told person B that she was offering it to somebody else, then offered the job to person A, who ended up turning it down, so she lost out on the other great person who was also a really good fit. This was a very difficult decision for her.
So please remember, don’t turn people away until somebody accepts the offer.
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